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Instructor's Guide

This guide is tailored to support facilitators running the weekly live sessions in the 4-week self-paced blended learning program. The aim is to ensure every participant—regardless of digital literacy—feels included, confident, and engaged.

1. Communication & Support Channels​

WhatsApp as a Backchannel​

  • Use WhatsApp for quick, simple communication before and during the session.
  • Share joining instructions, reminders, and a safe space for questions.
  • Keep all messages short, clear, and friendly.

Follow-Up and Recording​

  • Record each session for participants who cannot attend live.
  • Send follow-up messages with key points, answers to questions, and links to resources.

2. Pre-Webinar Preparation​

  • Low-friction access: Share a one-click link, avoid complex forms, and include step-by-step joining instructions with screenshots or a short video if needed.
  • Tech check session: Offer a brief “drop-in” slot before the event for audio, video, and connection tests.
  • Plain language reminders: Replace jargon with simple, direct instructions (e.g., “Click the blue button to join”).

3. Opening the Session​

  • Begin with a warm greeting to create a welcoming atmosphere.
  • Use low-tech icebreakers: thumbs-up on camera, show of hands, or a simple yes/no answer.

4. Keeping the Technology Simple​

  • Avoid unnecessary features or tools.
  • Share only essential screens to reduce visual clutter.
  • Verbally guide participants whenever changing visuals or tools.

5. Inclisive Engagement Strategies​

  • Favor voice interaction over typing.
  • Include physical participation: hold up an object, write something on paper, or point to something nearby.
  • Allow 5–7 seconds after questions to give time for thinking.
  • Rephrase questions without making participants feel wrong.
  • Celebrate every contribution warmly.
  • Gradually increase interaction complexity.
  • Normalize technical hiccups and treat them with humor.

7. Sustaining Energy and Attention​

  • Alternate 5–7 minutes of presentation with 1–2 minutes of interaction.
  • Use analogies linked to everyday experiences.
  • Rely on large, clear visuals rather than dense text.
  • Use quick, low-tech polls (e.g., raise hands, thumbs-up).

8. Closing the Session​

  • Invite each participant to share one takeaway verbally or with a gesture.
  • Send a brief recap via WhatsApp or email (short video or voice note preferred over long text).
  • Keep the session open 5–10 minutes for informal discussion.

Pro Tip: Your calmness, clarity, and warmth are more valuable than any technical feature. If you’re confident with the tools, your participants will feel safe to explore and learn.